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Frequently Asked Questions
If you don't find the answer you are looking for, send us a message below or contact us.
Order
It depends on location and the type of item that is purchased. Normal order processing time is 1-3 business days. Small parcel items arrive within 1-5 business days (faucets, showers, etc.). Whereas Freight items arrive within 7-10 business days (furniture). Delivery details are provided in the product page.
Yes, a tracking number is provided via e-mail after the order ships. You can always log-in into your account and check shipping status.
Immediately after placing your order, you will receive an order confirmation e-mail. If you see any errors on your order, please contact us right away.
You can reach us by sending a message through our Contact Page, or simply reply to your order confirmation email and our team will be happy to assist you
We strive to provide real-time stock availability on our website. For confirmation, you may also reach out to our support team or visit a showroom.
Delivery & Return
For LTL freight shipments, the carrier will contact you to arrange a delivery appointment. No appointment is necessary for small parcel deliveries.
Please refer to our Return Policy or contact us at 855 772 7777.
Product & Care
Each vanity is built using hardwood plywood and solid wood—never MDF or particle board.
Furniture: All products include a 1‑year limited warranty covering defects in materials and workmanship from the date of purchase.
Faucets & Showers: Backed by a limited lifetime warranty, with a 3‑year warranty on finishes.
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